Self Storage Resources

Find useful self storage resources from Gate 5 Self Storage

Common questions

Our friendly staff has put together a list of answers to our most Frequently Asked Questions (FAQs)
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What is needed to rent a storage unit?

The rental process is very easy. You will need to bring with you a valid government-issued photo ID. You must be 18 years old. You must also bring cash, check, MasterCard, American Express, or Visa. From start to finish the rental process takes about 15 minutes.

What do I need to do when vacating my unit?

You must vacate your unit by the last day of the month. If you are occupying the unit on the first of the month then you OWE for the entire month. We do not prorate your rent when moving out. When vacating we ask that you give us at least 5-day notice. You need to remove your lock (it is yours to keep), leave the unit in broom-swept condition, and give us a courtesy call at 706-790-1200 to notify us that you have vacated.

When is rent due?

Rent is always due on the first of the month. The first late fee is added on the 8th of the month. We try to make it easy on you. You can pay from our website, call our office to make a payment over the phone, set your account up on auto-draft, or bring your payment to our office.

What forms of payment do you accept?

Cash, Checks, Money Orders, Visa, American Express, and Mastercard.

Storage Tips

Have questions? Our experienced staff is happy to help! Get in touch with us so we can help solve any storage issues you may have.

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Bedding, Clothing, Curtains, Drapes and Linens

Fabric items like clothing, curtains and drapes are best if stored on hangers. If hanging cartons are not available, such items should be carefully folded and stored in dresser drawers or cedar chests along with bedding and linens.

Appliances

A refrigerator or freezer should be thoroughly dry and stored with its door slightly ajar. Some goods can be stored inside large appliances. Be sure to make a note if you place anything inside. Boxes can be stacked on top of stoves, refrigerators, and freezers. Make sure that stoves and cooking equipment are clean and dry before you pack them.

Dishes and Glassware

Place a layer of packing inside the bottom and the top of boxes containing glassware. All glass items should be individually wrapped: nest cups and bowls together and stand plates, saucers, and platters on their edge. Wrapped glasses should be placed near the top of cartons. Again, fill all open pockets with packing paper. Label all boxes containing glassware and do not place heavy items on top.

Furniture

Place a pallet, corrugated cardboard mat, or plastic sheet on the floor before placing furniture. If possible, stand sofas and mattresses on end. Disassemble beds and tables and wrap table legs in paper. If a table will not disassemble, place padding on the floor and place the table on its top with the legs pointing up. Use dresser tops for stacking cartons and dresser drawers for linens or small, delicate items. Keep upholstery off the floor. Most lightweight chairs can be stacked “seat to seat” or placed upside down on tables, which cannot be disassembled. Finally, place a light cotton dust cover, such as a bed sheet, over your furniture.